Dr. Heather Wilson and Dr. Paul Ranney took a few moments out of their busy schedules to discuss their dental practice with us. During our conversation, we learned why they went into business together and how they keep up with the constantly evolving world of dental technology.
Let’s start with the basics. Why did you two decide to start your own business?
Dr. Paul Ranney: By having our own business, rather than working for others, Dr. Wilson and I have the ability to practice dentistry the way that we want to practice. We have the ability to create an environment where the focus of the work is comprehensive in nature, with a goal of providing patient centered care.
How would you describe your dental practice to a prospective patient?
Dr. Heather Wilson: We have a five operatory dental practice, located in West Chester, Ohio. It is a general practice dental office that offers a wide range of procedures including some endodontics, oral surgical procedures, restorative and some orthodontic services.
Can you tell us about any mistakes or unexpected obstacles that have come up along the way?
Dr. Paul Ranney: The most unexpected obstacle is one that is an ongoing one; the problem of keeping up with technology and materials as they evolve. Our office is currently all digital, and we try to stay current with new and emerging technologies in the practice of dentistry.
Do you have a business plan that you follow?
Dr. Heather Wilson: Yes. As with any business, we try to remain faithful to our plan, but also use advisors and past outcomes to revise the plan to keep the business heading in a forward and positive direction.
Have there ever been times when you have wanted to give up?
Dr. Paul Ranney: Every morning, just around 8 AM! Every day presents its own challenges. Keeping on top of small problems and resolving them is key to remaining on top of your game. If you resolve small issues one at a time, bigger problems tend to remain at bay. Part of the satisfaction of owning your own business comes from resolving these things and keeping the bigger picture on track.
Finally, do you have any employees? If so, what is your management style?
Dr. Heather Wilson: Yes, five employees. We take an approach that keeps the interest of the business at the forefront, but also takes into consideration the working styles of the employees and their interests as well.
Based out of West Chester, Ohio, The Dental Health Center was acquired by Dr. Heather Wilson, DMD and Dr. Paul Ranney, DMD in 2012. Those who are interested in the wide range of speciality services that this business provides or want to book an appointment may call 513.777.7017 or visit online at www.dentalhealthcenter.com
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